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New customer on hold for over 30 minutes. Is this normal??? Not impressed. Now more than 50 mins. How many people are staffing your phones?s


On hold for 37 minutes so far. Want my bills mailed to me instead of emailed.

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Best answer by Bernard Koodo 10 July 2016, 18:03

We don't provide paper bills anymore Nancy. We haven't for a while. That is why when you activated e.bill was the only option. With Canada Post going on strike next week other paper bills won't be delivered either and you may want to look into that too.

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We don't provide paper bills anymore Nancy. We haven't for a while. That is why when you activated e.bill was the only option. With Canada Post going on strike next week other paper bills won't be delivered either and you may want to look into that too.

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