Koodo Community



Need to speak to someone

I've searched already, as I have a credit on my account that I would like refunded. There was a phone number to call - called the number - apparently at 9.00am PST the office is closed - really? It keeps asking me for a phone number - well my account has been closed since January 2014, so I don't have one - how do I speak to someone?

2 replies

Userlevel 6
They normally mail you a check. Have you changed address and maybe it got mixed up?
Userlevel 7
18669956636. Pressing 0 should connect you to a rep. You may have to press it a few times but you can connect to a rep without having to put in a phone number.