Koodo Community



need new billing of acct

trashed my invoice by accident how do I get my acct info, introduction information

2 replies

If you want your contract info, login and go to your plan option. Also if you try switching you plan it gives a summary of your current, a proposed new plan and the differences. Great feature!
Do you have a self-serve account? If so your information should be on there such as billing, account information and plan information. If you don't have a self-serve account you can always call koodo from your phone *611 or go to a koodo store with ID and they should be able to help you retrieve your account number, needed to make a self-serve account.