Koodo Community



need my past phone bills

Now that you have my new email address, can Koodo email me my last 24 months of phone bills?

3 replies

Userlevel 7
Badge +4
Can't you just connect to your old email address and forward your bills to your new email address.
Userlevel 7
I believe you can only get up to the last 12 months of phone bills in Self Serve. Timo once stated that it might be possible to get any beyond that but if they do, there's a small fee.
Userlevel 4
18 months back can be viewed in Self Serve. Anything past that, call in and request it. There is a $5 charge per bill to be reprinted.