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My bill, due in a week, does not reflect the 10 percent off I get for using my own phone


How do I get the discount

2 replies

Userlevel 7
If you are a new subscriber or just added it onto your account, it won't take effect until your 2nd bill.
Userlevel 6
You do have to specifically request it. It's not automatic. Koodo shops or customer service adds it to your account.

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