Koodo Community
Question

moving out of country

  • 6 April 2014
  • 2 replies
  • 26 views

Hey my billilng cycle ends on April 17th, but im leaving this country on april 30th. and returning back in September. How do i deactivate my account? Please reply asap

2 replies

Userlevel 7
Badge +4
If you want to just cancel your account then you have to call into Koodo. You will have to pay off any of the remaining tab if you have any
Userlevel 7
If you want to just cancel your account then you have to call into Koodo. You will have to pay of...Dial *611 from your Koodo phone or 1-866-995-6636 from any phone to do so. So it's either Roberts suggestion with temporarily putting your account on seasonal hold for $15/month and then you pick a new plan when you get back and still keep your number. Or cancel the account altogether and lose the number.

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