Koodo Community



Missed bill according to Koodo

Received an e-mail indicating I did not get the most recent bill...I had a bill to be paid on December 6th, which I did...wondering if this is just a mass e-mail or if something funny is going on with my account?

3 replies

Userlevel 7
Badge +4
Yes. It is a mass email. If you paid your bill, then don't worry about it 🙂 http://community.koodomobile.com/koodo/topics/i_have_never_been_late_for_a_payment_and_dont_appreciate_this_reminder_about_paying_my_bill_i_dont_need
I got an email stating I hadn't received my Nov. Koodo Bill & I wouldn't be charged late payments! I have NO IDEA HOW MUCH MY BILL IS! I would gladly pay it & DO NOT want my service cut for Non-payment; As yet, I haven't received my December Bill either! Would appreciate receiving my bills on time!! Thanks, Lorna
Userlevel 7
Badge +4
Then sign into self serve and LOOK how much your bill is or call customer service and ASK how much your bill is.