Koodo Community




When did Koodo stop per second billing and move to per minute? I was unaware of the switch until I saw the additional charges on my bill.

4 replies

Userlevel 6
Really?? That was over a year ago.
Userlevel 5
Yeah it was Feb of last year. You shouldn't have been billed any extra unless you changed your plan since then.
Userlevel 7
Badge +4
Also, Chris, they announced it when you did a plan change. I remember it was pretty clearly announced. Almost every company is now on per-minute billing.
There was also notice when doing a rate plan change on Self Serve from an old rate plan to a new rate plan.