I received my first bill and was irked to see a plan fee much higher than I signed up for. Upon opening the app there were no details as to why this was, apart from the term "Monthly service plans." I called to speak to a CSR and he tried to explain that the app doesn't exist to provide the client detailed information. Other phone companies are able to provide this. If you want to maintain your "shock free" branding, providing a detailed bill is imperative. Please include a bill breakdown in the app. It's just a couple more lines of text.