Koodo Community



Lost mobile phone

My wife lost my mobile phone and I don't know what to do to cancel my account.

2 replies

Userlevel 7
Badge +4
Call Koodo and say you would like to cancel your account. 1-866-995-6636, option 5.
Userlevel 7
Log into your self serve>mobile phone tab> lost phone or suspension?>suspend service. That way if someone steals your lost phone you won't get you a huge bill. A great device for cheap is a moto g if you don't get it back or find it. If you want to cancel your account you'll have to call koodo to do that.