Koodo Community



long distance charge in Canada?

My last bill had a long distance charge for a call made in Canada. Why?

2 replies

One of 2 things: 1: You don't have a Canada wide plan and made a long distance call/received a call outside of your local calling area. 2: It's a billing glitch. Either way, if you want to dispute it, give Koodo a call.
If you have a self serve account, go to your account and download the PDF format of your bill. From there, you will be able to see the details regarding the LD charges you have received.