I know I have to call in for billing issues but am curious how it's even possible for someone to be charged 50 cents per minute as Local airtime charges when on plan with unlimited nationwide min and with all calls going to voicemail? This caller created $15 by harass calling and letting voicemail go every time, it's from a landline in Ontario too. It's almost like a collect call except one that I didn't know I was being billed for, and never actually had the chance to take in the first place since always called me when working. Don't really want this to happen again and seems really odd (customer since 2012). How is this even possible?