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Question

Late Payment Charges

  • 5 October 2020
  • 2 replies
  • 77 views

When I click view bill, it says late payment charges will apply if payment is not received before October 5th. I made the payment by credit card on October 5th. Will late charges still apply?


2 replies

Userlevel 7

If it states “late payment charges will apply if payment is not received before October 5th”, payment on October 5th will result in late charges.  Reason for the ‘before’ is that payments require one day processing by your financial institutions.

Userlevel 6
Badge +4

Hi Maiyab,

 

If you you used a Credit card for your payment, we will get the money immediately, the balance of your account will be updated and you will receive  an email with this info.

If you want to avoid this kind of situation and also, late payment fees, I advise you to set up a pre-authorized payment. This way your payment will be made automatically each month.

You can find more info right here:

https://www.koodomobile.com/en/help/setting-pre-authorized-payments

 

Best regards,

Helen

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