Koodo Community

Community

Solved

Late Fees or Services being suspended?


what happens if I do not make my payment on time? is there a late fee or a service suspension?
icon

Best answer by Mathieu 11 May 2015, 17:40

Hi Stephanie, Yes there are late fees on the bill and yes your service will be suspended. If you are unable to make a payment on time, you should contact Koodo using *611 from your phone to see if you can be put on a repayment program. You may also want to change your plan to something more affordable. Hope this helps!

View original

1 reply

Userlevel 7
Hi Stephanie, Yes there are late fees on the bill and yes your service will be suspended. If you are unable to make a payment on time, you should contact Koodo using *611 from your phone to see if you can be put on a repayment program. You may also want to change your plan to something more affordable. Hope this helps!

Reply