Koodo Community
Question

Koodo waive the NSF charge fee for the first time offense?

  • 5 April 2021
  • 1 reply
  • 37 views

I  have been with koodo for many years now, and recently I switched my pre-authorized payment method to a new checking account, and it got into negative balance, so I got charged on both ends, $50 from the bank, and $25 from koodo, I dont get why I am being charged twice. But anyways, I called RBC, and they said they would waive the NSF for my since this is the first time.  I was wondering if koodo could waive the NSF fee too for the first time offense?


1 reply

Userlevel 7
Badge +4

You would have to contact Koodo directly and ask a rep for it. You can send messages to their Facebook or twitter (links at the bottom of this forum) or schedule a callback from them. 

Hopefully they can help you there. 

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