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KOODO Ported number Bill

  • 15 January 2021
  • 1 reply
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I got my koodo number by mistake on Jan 6.  I asked for a public mobile and the sales rep gave a koodo number instead. On jan 13 i ported my number from koodo to public mobile. And today i got my ebill for my closed koodo account saying i owe them a negative -$8 bill. I just wanted to ask if i need to pay this or what since it’s showing a negative sign before the number. Sorry for being naive about this. I just want to make sure i’m not sending money by mistake. 
 

thank you!

 

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Best answer by Goran 16 January 2021, 00:04

That's a credit owed to you when it's negative. Koodo should send you the amount in 4-8 weeks.

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That's a credit owed to you when it's negative. Koodo should send you the amount in 4-8 weeks.

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