I register a plan of paying 5 bucks monthly that helps remain my Koodo number while I’m abroad.
How weird it is Koodo didn’t even send me any billing notification for the last 4 months. I though I might
pay all at once when coming back to Canada.
Yesterday my credit point sucked, down all the way from 850 to 601. It hit me so hard.
Bonus Im not in Canada rn and bc Koodo don’t offer customer service via email, I have no clue how
to contact them. Poor user experience of Koodo did make me lose credit status and they should be
responsible for it.
Best answer by Bernard Koodo