Koodo Community
Question

Koodo charged incoming calls ,while I've already added "Minutes Local Income Unlimited"

  • 17 July 2014
  • 9 replies
  • 20 views

I added a "Minutes Local Income Unlimited" , last month. When I received my bill I realized that I have been charged for all domestic incoming calls in the last day of the billing cycle. While my incoming calls were supposed to be unlimited.

9 replies

Userlevel 6
Look at the date of the incoming calls? Are they before the date when you added the feature?
Look at the date of the incoming calls? Are they before the date when you added the feature?No, they are after that date.
Userlevel 7
Badge +4
Look at the date of the incoming calls? Are they before the date when you added the feature?You will have to call Koodo to correct this *611. We are just customers on a public forum.
Userlevel 7
Badge +4
What Plan are you on?
What Plan are you on?200MB data, and 150minutes
Userlevel 7
Badge +4
What Plan are you on?What is the name of your plan?
What Plan are you on?Canada-wide data double 30
What Plan are you on?yeah...Hesam u r correct......they charged for incomming call ....i was also got surprised to see my this month bill....
Userlevel 6
What Plan are you on?@ Rachit what was your surprise about? Incoming calls are charged for unless included in your plan or you bought an add-on.

Reply