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June bill

Wondering why on my bill I have a long distance charge of $1.00 when I have unlimited long distance any where in Canada. I never went over my daytime minutes on this bill,,,,would love an answer or who can I contact. Thanks

2 replies

Userlevel 7
Badge +4
You can call customer service by dialing *611 from your mobile device or Dial 1-866-99-KOODO (1-866-995-6636).from a land line. Hours of operation (Eastern Standard Time): Monday − Friday: 9am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm
Userlevel 6
Hi Theresa, you can also check your bill online as it will include the call log for the past previous cycle. You'll be able to check what exactly has been charged. This long distance is most probably a call to the US. Thank you! ________________________ If you see a good answer, give it a star.