I did not pay for Koodo bill for 3 months. Naturally, I’ve been disconnected from my services. Why is it then that I am still being charged for every month that follows? I thought the first time it was a mistake in the system so I waited another month for it to correct itself. I still got charged again for another month. This is just adding a bill to a phone service that I have not used and been disconnected from for 2 whole months. Is this normal?
Best answer by Mayumi
They suspend your account due to non-payment.
If you didn't cancel your service, or didn't make any payment plan, then they will continue to charge you to keep your account.
If you don't contact them soon, it might go to collection and your credit history would be effected by this.