I am a long time customer. Because I have a very low income I have to watch every penny, and that is why my monthly bill is always the minimum about $43. This month I received a bill for $132. I don't know how yet but somehow I exceeded my 400 anytime minutes, and now was being charged 50c a minute. I had no idea that I can gone over. On Canada Day, I received a call from a friend and chatted a way merrily, not realizing this one call alone was going to be $20. Do you think I would have incurred hardly any of these extra costs if I had known that I was been charged this new rate? Are you kidding, not on your life. I can not afford this. Is there any mercy with Koodo? If there isn't this seems very unethical. You think they could have warned me. Please advise. Thanks.