I live in Victoria, and there are certain places where your phone will start roaming due to the close proximity of the USA. Anyway, I’ve got a $10 roaming charge on my phone bill, but I have not left Canada (and can’t even if I wanted to due to Covid!). I would like to remove this fee since it’s incorrect. Help? Thanks.
Best answer by Sophia
You can send a private message to Koodo through Facebook or Twitter and explain your situation. Meanwhile, make sure you switch off roaming on your phone so that it won’t happen again, I would imagine it will be a one time leniency for Koodo to reverse your charges :)