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In-App Purchase Charges

  • 22 March 2021
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Hi I see some 1.000 Event charges on my husbands number. I’ve been charged for about $20 this month and the previous month! I have no idea what this In-App Purchase is and never signed up for such service.

Please advice me what to do

 

Thank you

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Best answer by MilkyWay 22 March 2021, 03:46

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Hi I see some 1.000 Event charges on my husbands number. I’ve been charged for about $20 this month and the previous month! I have no idea what this In-App Purchase is and never signed up for such service.

Please advice me what to do

 

Thank you

This has happened to a few customers before. You can take a look at the posts below.  

At this point, you should contact the email address mentioned in those posts and see if they can identify the charges made to your account. If they cannot find anything, you can contact Koodo again to dispute the charges.