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Im trying to pay my koodo bill on self serve and it says my username isnt right ?how do i pay my n ill if i cant log in


Im trying to pay my koodo bill on self serve and it says my username isnt right and that i used a different one .not possible as its my email address. ?how do i pay my n ill if i cant log in

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Userlevel 7
Badge +4
Have you logged into the account before, Liss? Perhaps with a different email address? If you just signed up, it might be that the rep made a mistake entering your email... did you ever receive emails from Koodo?
Userlevel 7
Badge +4
You can always click on 'Forgot?' on the log in  page if you don't know/remeber your username.

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