Koodo Community

Community

Solved

I was told.my plan would be $55 a month wit my tab why is my bill so high


High bill
icon

Best answer by Chad Burr 18 September 2016, 09:25

If you take a look at your bill there is an explanation of all the charges.

My guess is it is Prorationing .

When you first sign up for service koodo bills you for a few days before your cycle starts and then starts a full cycle.

You pay a bit for those first few days of service and then you're billed for the next 30 days.

You next bill will be just for a thirty day period.

This is common practice for any postpaid carrier

This should have been explained to you when you spoke to a rep upon inception of service.

For more info check out this link...

http://help.koodomobile.com/my-bill/c...

View original

1 reply

Userlevel 7
If you take a look at your bill there is an explanation of all the charges.

My guess is it is Prorationing .

When you first sign up for service koodo bills you for a few days before your cycle starts and then starts a full cycle.

You pay a bit for those first few days of service and then you're billed for the next 30 days.

You next bill will be just for a thirty day period.

This is common practice for any postpaid carrier

This should have been explained to you when you spoke to a rep upon inception of service.

For more info check out this link...

http://help.koodomobile.com/my-bill/c...

Reply