Koodo Community



I want to see my bill

I can't get at my account

2 replies

Userlevel 7
Badge +4
Why can't you get to your account specifically, what's happening and when? If you've logged in before with no issue then try deleting your browsers cookies, history and cache as well as making sure tour browser is set to accept cookies then try again. Also the sure is optimized for Internet Explorer and Firefox newest versions so try using one of those if your not already.
Userlevel 5
Hey Ccy, If you are still unable to log into your account after following Paul's instructions, there's probably an issue with your Self Serve profile. You can give us a call at *611 from a Koodo phone or 1-866-995-6636 free of charge from a landline. We'll take it from there. Thank you! ******************************************** If you see a good answer, give it a star.