I'm a pretty good customer but when I'm waiting for customer service to pick up for 59 mins and 20 sec and still counting, I'm not a happy customer. Plus when I click on the links on your self serve they all say "Error".
I hope my own customers don't call my while I wait cuz then I will have to hang up, I wouldn't want them to wait for me to answer. This is terrible.
Why don't give your customers the option to call them back while maintaining their order in line?Really bad service.