Koodo Community



i paid koodo money from adding them as a payee and then as a pre authorized will they take double the amount i owe?

so i sent them 180 dollars but it never went through saying i still owe them but it took it out of my bank whats going on

2 replies

Userlevel 2
Banking payments take 3-5 business days. If you only just set up preauth payments, then the payment wouldn't come out of the preauth way until the next bill is due(takes a full billing cycle to take affect).
Userlevel 7
Badge +4
Also make sure your account number was entered correctly. It's A common error when setting up a payee