I paid full balance and the system shows it received the full amount $116.48 on the due date (Jan 28,2019). But the system still shows there is balance $67.2 overdue.
I just joined in Koodo. It's a pain that talking to real person costs money.
Thanks for your help!
Best answer by Mats
When and how did you pay? Credit card payments will update almost right away. Online or telephone payments could take 3-5 business days before Koodo receives the payment.
Contacting Koodo only costs you money when you get them to do something that you could've done yourself online. Asking a question does not get you charged.