I am a person with a hearing disability. There is no e-mail to contact Koodo. I need my statements for the last 3 years. I can only access 18 months. This is one of the reasons why I am thinking of switching to Bell or Rogers.
Best answer by Sophia
Koodo is mostly a self serve brand. You can download your statements each month, as you said up to 18 months back in time.
If you need older statements, then Facebook or Twitter private messenger are the best options to reach them.
For a premium touch you're indeed better off with a premium provider such as Telus, Bell or Rogers. You pay more, but you get more too.