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I made a payment to clear my account March 29, 2017. To date, it still states that I owe this money.


I made a payment to clear my account March 29, 2017. I received a confirmation email from my payment, to date, my account still states that I owe this money. 

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Userlevel 7
Badge +4
Where exactly does it say that you still owe the money?
On my mobile app
Userlevel 7
Badge +4
Michelle Shaw wrote:

On my mobile app

Try logging into self serve via a web broswer and check your account balance there.
Userlevel 7
Badge +4
How did you make the payment? Only credit card payments will be processed immediately. Online banking payments typically take 2-3 business days, while most other forms of payment take even longer.

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