Koodo Community



I'm new, please help!

I got a text from Koodo saying my e-bill was ready and that I should pay before Aug 6. I checked self serve and I don't see anything, basically it's blank. Should I be getting worried?

4 replies

Userlevel 7
Badge +4
If you got the notification and self serve does not show your ebill then I would call Koodo to get that fixed 1-866-995-6636
Userlevel 6
Yeah for me it often takes up to 3 days before it shows up online after getting the e-bill notification, nothing to be worried about.
Userlevel 6
John is right, for some stupid reason they send the notification before the bill is available in self serve.
thank you so much!