Koodo Community



I have not received a bill in over 6 months

4 replies

Userlevel 2
Are you still a Koodo customer? Have you logged into your Self Serve account to review your bills?
Userlevel 1
Okay well this is a weird one O.o check your account. you have service, right?
Userlevel 4
I'm pretty sure it is either an address issue or ebill...
Userlevel 3
Are you signed up for ebill?If you are you will not be sent a paper bill in the mail. Otherwise if you are signed up for paper bill you'd have to contact Koodo to verify your address.