Koodo Community


I have been waiting for about an hour to get my phone back on the service. I have called 611, and 277. Still happening!!!

I have been on the 611 lline for over an hour, and been not been served. I'm becoming angry because I want to find a solution to the problem to get my phone back on service. 

2 replies

Userlevel 7
Phone hold times are quite long. Just hang in there and eventually they'll get to you. Sad but true
Userlevel 7
Badge +4
Wait times have been long recently due to a backlog from recent promotions Raveena. Can you tell us a bit more about your problem? We might be able to help find an alternative to calling. Do you know why your service was shutoff?