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I have been charged pay per minute on my previous bill when I had unlimited minutes.. can someone please address this


On my October to November bill I was charged over $100 in pay per minutes when I had unlimited calling. 

3 replies

Userlevel 4
Hi luckishay,

Did you check your on line bill and know exactly what you were charged for? 
Userlevel 7
Badge +4
Jan Hope wrote:

Hi luckishay,

Did you check your on line bill and know exactly what you were charged for? 

Check page 3 of your pdf ebill.
Userlevel 7
Badge +4
@luckishay, as per the other customers above if you look at that page you will see the charges are not for minutes (you have unlimited minutes indeed), but for extra data. 

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