I can’t seem to figure out who I can speak to so I can better understand my bill.
My bill says I was charged $7 for airtime and $10 for data on the same day my plan switched from 100MB 100 min Plan SFD to Unltd Min Plan.
First of all, my data is always off, so that part of the fee already makes no sense. But even still, assuming I did actually use the data that I didn’t, and made calls, how can I be charged for both on the same day?
I went from some data and limited minutes to no data and unlimited minutes. the 3MB that I alledgedly used is under the 100MB I had. So I would think that on that single day, I could be charged for airtime, or for data, but not both.
I already got screwed with large fees the previous month over needing to use more talk time, but I’m not understanding why this is an ongoing issue?