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I have a Problem with my plan


If I use Tango or Viber with wi-fi, it will be count in my talking plan? Because I didn't talk too much but my Airtime minute was finished

4 replies

Userlevel 1
Wifi is always free.
Userlevel 4
That's a problem with the app or phone not koodo because wifi is not apart of your plan with koodo it is free..maybe it's a problem with who you have your wifi with
Userlevel 6
Hi Jaleh, as said above, when you are on wifi, this does not have anything to do with you airtime minutes... Just make sure, even if you have a data plan, that your data is off when you are connected to wifi... and regarding your minutes, remember that the Self Service is always open to you to track your minutes... That is the best way to avoid going over...
Thank you so much for all of your helps

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