Koodo Community



I exited to rogerss but am still awaiting refund of money that i had paid to koodo in advance..pls refund....

3 replies

Userlevel 7
Badge +4
If you feel you are owed money you need to contact Koodo You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm
do you think i didnt tried that..... i did it couple of times ...1. its hard to reach the customer service agent...and when i could do tht he told me that it will automatically be done....its been 1.5 months now and despite followup up i am wondering when that automatic day will come....pathetic Koodo
Userlevel 3
Hey Sumit, We'd like to take a look into what has happen but here on the community we unfortunately don't have access to any account info. Your best bet would be to give us another call at 1-866-995-6636 (press 0 at least 3/4 times) this way your call will be redirected to an agent. Thank you.