Koodo Community

i accidentally transfer payment in my previous and closed account what can i do now?

  • 13 November 2014
  • 3 replies

i closed my koodoo account then transfer to telus then last year i went back to koodoo but the may last account in koodoo still in my payment history in my bank so i accidentally press that account to transfer payment that supposed to be payment for my exoixting kodoo account. please help.

3 replies

Userlevel 7
Badge +4
We don't have access to your account here so you're going to need to call koodo and figure this out with a rep.
can i have any koodoo contact no. that i can call.. thanks dude
Userlevel 7
Badge +4
If you made the payment today, call your bank, they can cancel it. If not, follow this link to contact koodo http://koodomobile.com/en/on/contact.shtml