Koodo Community



How to pay my billing

I signed up for preauthorized payment but there is still remaining the last month fee on my Koodo account. Am i supposed to go to a bank to pay my fee?

2 replies

Userlevel 1
Over the phone Or through the self serve app.
Userlevel 7
preauthorized payments take one full billing cycle to come into effect so the first payment must be done manually. you could pay over the phone or self serve like B2theden suggested or through your bank or even with a credit card at a koodo shop. http://www.youtube.com/watch?v=APpcL5ASkfA But even if you don't pay manually, preauthorized payments will take care of the full amount, you might get some late fees though.