I have got a little problem with paying for my bill. Whole situation needs explanation so..
At August 18, 2015 I have signed the Agreement with Koodoo for the monthly plan. When I had came home with my new sim card i realized that my phone is broken and I dont need my new plan just because I dont need data which plan included. For three weeks I was trying to contact koodoo in different ways but with no effect. Finally at 18 or 19 September I reached by some women in Koodoo infoline and explained her everything. I was telling her that it was very hard to contact infoline and that I was at the koodoo point and they said to me that only way is to call the infoline to cancel my plan and the most important thing that by that month I had not used any byte of data and hadn't made any phone call or text and that I am sure that she can easly check it. She told me that after all I have to pay for that month and that she had already canceled my plan. Ok if I have to, no problem, but I dont know how i must do it? I wanted to register to selv serve and make payment by my credit card but it is now impossible probably because my phone number is canceled. I am now in my country - Poland and calling to infoline to pay is also difficult. I dont know how I can pay for this "plan" , have You got any suggestions, maybe bank transfer or something else? Please explain step by step how to do this. Only thing I am now sure that I will never choose Koodoo again.