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HOw to continue my prepaid plan for free through the self servie?


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Userlevel 7
Badge +4
What do you mean, for free? You can top up through self service to continue your plan.
Userlevel 2
Hi Rui Xin, Are you trying to renew an expired base plan? If it's been less than 120 days since your last top-up, you can top up your account enough to renew the plan and your service will continue. Please keep us in the loop. ________________________ If you see a good answer, give it a star.
Hi Curtis, did you mean that I need to buy a top-up first? If so, would you please tell me how to do with $15 top-up? did I need to buy a top-up on shoppers? Cause I tried to pay my $15 online,but It didn't work,and onticed me that only top-up can be acceptted.
Userlevel 7
Rui Xin Zhang wrote:

Hi Curtis, did you mean that I need to buy a top-up first? If so, would you please tell me how ...

You can top-up online via self-serve using a credit card or a Visa Debit card. Or you can buy a top-up card from a store like shoppers.

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