Koodo Community
Solved

How to check whether easy roaming is active


How can we confirm if easy roaming is disabled  ? Dont want to get charged for that while traveling in India...

icon

Best answer by Bernard Koodo 13 May 2021, 14:01

@gogreen Easy Roam is a $0 feature that should be listed under your add-ons (view rate plan → manage add-ons) if you have added it in the past. You should not remove if you have it.  It’s is protecting you from pay-per-use rates which can be significantly higher in the event your phone does connect to a local network while travelling.

If you want to make sure your phone doesn’t connect to a network, turning your phone to airplane mode is good approach. Wi-fil will still be available. Hope this helps!

View original

This topic has been closed for comments

3 replies

Userlevel 7
Badge +4

@gogreen Easy Roam is a $0 feature that should be listed under your add-ons (view rate plan → manage add-ons) if you have added it in the past. You should not remove if you have it.  It’s is protecting you from pay-per-use rates which can be significantly higher in the event your phone does connect to a local network while travelling.

If you want to make sure your phone doesn’t connect to a network, turning your phone to airplane mode is good approach. Wi-fil will still be available. Hope this helps!

Userlevel 7
Badge +4

To simplify what Barnard said above.

 

There is NO DISADVANTAGE to having Easy roam enabled.

If you are in India and don't roam, you are not charged for easy roam. If you accidentily roam, then you are charged for the easy roam rate and not the horribly expensive pay per use rate... Which is $10/MB!!!! 

 

Pay per use rates by country

India

Voice rate (per minute) $3.50

Data $10/MB

Outgoing SMS $0.60

Userlevel 7
Badge +4

How can we confirm if easy roaming is disabled  ? Dont want to get charged for that while traveling in India...

To add on to what @Bernard Koodo is saying, if you do not want to incur any charges at all, it’s best that you remove your Koodo SIM card from your phone. You can reinsert it into your phone once you need to use it.