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How to cancel my preauthorised payments from credit card online? I don't use that phone number any more, so I want to stop the payments!


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Userlevel 6
Do you want to cancel your phone or just the preauthorized payments? Either way, you have to call koodo as those cannot be done online.
Chris Petersens wrote:

Do you want to cancel your phone or just the preauthorized payments? Either way, you have to call...

Yes, I want to cancel my phone! But I'm not in Canada, that's why I was wondering if it is possible to do online! Anyway thanks for your reply!
Userlevel 6
Chris Petersens wrote:

Do you want to cancel your phone or just the preauthorized payments? Either way, you have to call...

Hi there, you will have to contact us over the phone in order to cancel the account. We can be reached from abroad at +1 647-788-4337. Thank you!

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