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How do I talk to someone in person


I just received a credit score and apparently I owe you some money that has gone to collection I was unaware of this I assumed that I had prepay until recently who do I contact about this

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Userlevel 7
Badge +4
I believe you have to contact the collection company as it is now out of Koodo's hands.
Userlevel 7
Badge +4
Allan wrote:

I believe you have to contact the collection company as it is now out of Koodo's hands.

This is correct. While Koodo may be able to shed some light on what happened for you, the collections agency is now responsible for any outstanding balance.

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