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How do I dispute a charge on my bill due to a telemarketer phoning me?

A telemarketer phoned me while on vacation. Now I am incurring a long distance charge for a call I didn't make. How do I have this removed from my bill?

3 replies

Userlevel 6
Badge +4
Hi there... You can always get in contact with Customer Service and expose your case, they are there to help you out... Pretty sure that if this is the first time, your charges will be removed or at least a portion of it... Good luck...
Userlevel 6
Hmmmm.....you can't dispute it, if you ask me. You picked up the phone even though you didn't know who it was. Koodo eliminated long distance charges unless you are on one their old plan. And even then only if you are outside of your local calling area. Let us know what koodo does for you though. 🙂
Userlevel 7
Badge +4
This may help you in the future http://help.koodomobile.com/plans-add-ons-data-and-other-services/voice-minutes/when-will-i-be-charged-for-long-distance