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How do I discontinue the plan (cancel the account)?


Can I do it through the website or do I need to call somewhere? I was trying to find an option for it on the website and wasn't able to find it. Please help!

4 replies

Userlevel 6
You need to call in to cancel, it's not something you can do in self-serve
Userlevel 5
if you want to keep the number, make sure you port out...
Userlevel 7
Du wrote:

if you want to keep the number, make sure you port out...

I think Du is saying if you want to keep your number you should port out to the new company instead of canceling your account. Porting out will cancel your account.
Userlevel 5
Du wrote:

if you want to keep the number, make sure you port out...

Yup thanks for clarifcation

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