Koodo Community

Community

Solved

How Can I Stop My Koodo Service for a Period?


Hello, Is there any way to stop my phone number service for two months? Because I'm going to my country and I don't want to pay for the time that I'm not going to use my Koodo number. Please tell me if there is another solution. Thank you

2 replies

Userlevel 7
Badge +4
The only solution is the seasonal hold - this is $15 per month. Note that you will have to pick a plan that is currently available when you come back... if you are on a grandfathered plan you may want to decide to keep your old plan going for those two months. Happy traveling!
Userlevel 7
Badge +4
More on this subject. For under 6 months, seasonal hold is your best bet. If you have a special deal now, just maintain your current plan, it will probably not be available when you come back. http://community.koodomobile.com/koodo/topics/suspending-service-then-choose-a-new-plan

Reply