Koodo Community

Community

Solved

how can I pause my plan Via EMAIL for time I am on my Vacation abroad?


2 replies

Userlevel 7
Badge +4
You cannot pause it by email. If you have access.to the Internet go on your self serve and change your plan for a seasonal hold. This is how you pause your plan. It will cost you 15$ per month tho
Userlevel 7
Badge +4
Just a word of warning that you'd need to select from one of the current plans upon your return. If your plan was a promo plan, you won't be able to get it back. http://help.koodomobile.com/my-bill/billing-and-payment-options/i-am-leaving-the-country-for-a-few-months-can-i-still-keep-my-account-open

Reply