My sons phone plan says he has unlimited minutes. This month the bill shows he's used over 200 mins and I've been charged $42.00. If it's unlimited time to talk, why the extra charge? I've tried to "chat" with online help, but got nowhere fast & can't find the number to help me out with this.
I'm unhappy with the $145 bill total for our phones. It should be way cheaper as he's on the cheapest plan.
Best answer by Mayumi
It could be long distance calls.
Can you log into self serve and download PDF Ebill? You will see all detailed informations there.